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Last Updated: 09/24/2024
in Best Practices
Frequently asked questions about the transition process This information will help you through your transition process as a result of N CI ’s shift to an alternative eCommerce provider. When will N CI switch...
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Last Updated: 08/14/2024
in Getting Started
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Last Updated: 02/28/2023
in Order ProcessingWhen a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab.
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Last Updated: 05/23/2023
in Control PanelWhen your new parts website goes Live, shipping rates should already be implemented. These are determined on the parts total of your customer's basket. If there are any items (ex: rotors, body panels) with fixed shipping costs assigned to them, then the basic rate will not be applicable to these items. However, should a cart or basket contain items with fixed shipping cost and without, both rates will be combined.
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Last Updated: 07/20/2023
in Best PracticesIf you want to attend a SimplePart demo, informational webinar or a meeting with one of our Dealer Strategists, you’ll want to know how to navigate teleconferencing software to do so. The two programs we use for these meetings include Google Meet, Microsoft Teams and Webex.
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Last Updated: 06/21/2023
in Order ProcessingLearn how to use ShipStation
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Last Updated: 08/21/2023
in Order ProcessingSimplePart is proud to be a PayPal Partner. With more payment options and an improved checkout experience for customers, PayPal can help you boost sales and sell to new types of customers.
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Last Updated: 08/07/2024
in Implementation
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Last Updated: 08/20/2024
in Best Practices
Wildcards We use wildcards to recall information from the system and avoid manually typing out every possible combination of vehicle that exists. The wildcards will work in most placements; however, for content tha...
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Last Updated: 02/28/2023
in Getting StartedOnce you sign a contract with SimplePart, you start a very important process—Onboarding. Our Sales team will give our Setup team the contact information of these following entities: